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We’re building cashless society!

Axaipay builds and operates e-payment platform to enable businesses ranging from small to large companies to accept online payments conveniently and securely in Southeast Asia region. And we’d like your help to achieve.

 

 

Get to work

 

Looking forward to grow with us while building an incredible cashless society? Let’s see any position that fits you and then send your latest CV to hr@axaipay.com.

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Full-Stack Developer (Senior / Junior)

Responsibilities:

  • Develop and maintain web applications using Spring Framework, JSP, ReactJS, and potentially Angular.

  • Design and implement RESTful APIs to integrate with front-end applications.

  • Must have discipline in writing code.

  • Collaborate with other developers, and product managers to deliver high-quality products on time.

  • Participate in code reviews and provide constructive feedback to colleagues.

  • Troubleshoot and resolve issues in a timely manner.​​

Requirements:

  • Develop and maintain web applications using Spring Framework, JSP, ReactJS, and potentially Angular.

  • Design and implement RESTful APIs to integrate with front-end applications.

  • Must have discipline in writing code.

  • Collaborate with other developers, and product managers to deliver high-quality products on time.

  • Participate in code reviews and provide constructive feedback to colleagues.

  • Troubleshoot and resolve issues in a timely manner.

  • Bachelor's degree in Computer Science or related field.

  • 1-2 years of experience in full-stack software development. Fresh graduates are encouraged to apply.

  • Strong proficiency in Spring Framework, JSP, and ReactJS.

  • Basic understanding of Angular and container orchestration (e.g., Docker, Kubernetes).

  • Excellent communication and collaboration skills.

  • Ability to work independently and as part of a team.

  • Strong problem-solving

  • Bonus Points if you have experience with cloud platforms (e.g., Huawei, AWS, GCP) and publish project in any git repository

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Location:

  • KL Eco City, Kuala Lumpur, Malaysia.

Risk Executive

Responsibilities:

  • Oversee the end-to-end merchant onboarding process, including Know Your Business (KYB) verification.

  • Conduct ongoing risk assessments for merchants to ensure compliance and mitigate potential risks.

  • Perform continuous transaction monitoring to detect and prevent fraudulent activities.

  • Manage dispute resolution and chargeback processes efficiently to maintain merchant and customer satisfaction.

  • Prepare and submit regulatory reports authority related to merchant acquiring activities.

Requirements:

  • Bachelor’s degree in Business Administration, or a related field.

  • 1-2 years of experience in KYB/KYC, ongoing monitoring, or a similar role, preferably in the fintech or financial services industry. Fresh graduates are encouraged to apply.

  • A certifications in Compliance (CAMS, CRCM) or Risk Management (FRM) is a plus.

  • In-depth knowledge of regulatory frameworks in financial services, especially those relevant to payment solutions.

  • Excellent analytical, communication, and organizational skills.

  • High ethical standards, attention to detail, and the ability to handle confidential information.

​​

Location:

  • KL Eco City, Kuala Lumpur, Malaysia.

Marketing Executive

Responsibilities:

  • Develop and execute comprehensive marketing campaigns to promote Axaipay's products and services.

  • Create content for various platforms, including social media, websites, email newsletters, and more, to engage with target audiences.

  • Work closely with the sales team to develop strategies that align with business goals and generate quality leads.

  • Conduct market research and competitor analysis to identify trends and opportunities for growth.

  • Manage the company’s social media accounts and online presence to increase brand visibility and engagement.

  • Track, analyze, and report on the performance of marketing campaigns using KPIs and metrics to optimize strategies.

  • Collaborate with cross-functional teams, including product development and customer support, to ensure consistent messaging and a unified brand experience.

  • Participate in events, exhibitions, and promotional activities to showcase Axaipay’s offerings.

  • Stay up to date with the latest digital marketing trends and technologies to enhance marketing initiatives.

Requirements:

  • Bachelor’s degree in Marketing, Business, Communications, or a related field.

  • Fresh graduates are encouraged to apply.

  • Strong understanding of digital marketing channels, including social media, SEO, email marketing, and content creation.

  • Excellent written and verbal communication skills in English and Bahasa Malaysia. Proficiency in Simplified Chinese will be an added advantage.

  • Creative thinker with the ability to work independently and collaboratively in a fast-paced environment.

  • Proficient in marketing analytics tools (e.g., Google Analytics, social media insights) and campaign management software.

  • Basic knowledge of graphic design tools (e.g., Canva, Adobe Creative Suite) for content creation.

  • Experience with email marketing platforms such as EngineMailer, Mailchimp, etc.

  • Familiarity with A/B testing and conversion rate optimization techniques.

  • Familiarity with fintech or payment solutions will be a plus.

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Location:

  • KL Eco City, Kuala Lumpur, Malaysia.

Merchant Services Executive

Responsibilities:

  • Deliver excellent customer service and manage the needs of our customers (merchants and partners) through our communication channels (phone, email, and live chat).

  • Act as a point of contact for merchant inquiries, issues, and escalations.

  • Professionally handle high volume of inquiries from customers and maintain high customer satisfaction.

  • You will be accountable for meeting individual (KPIs) and team goals.

  • Understand and deliver business strategies and improve customer services through the execution of self-service.

  • Continuously identify work process improvements.

  • Communicate to Team Leaders and (or) Department Head.

  • Perform office-based administrative duties whenever required.

  • Must demonstrate high degree of integrity and confidentiality – Maintain confidentiality of customer information at all times.

  • Provide ongoing training and resources to merchants on using the company’s solutions.

Requirements:

  • SPM, STPM, Foundation, Diploma or Degree in any field.

  • Proven experience in a customer service or technical support role. Fresh graduates are encouraged to apply.

  • Have an excellent command of spoken and written English. Candidates who are fluent in Mandarin are preferred.

  • Personality traits – Good attitude, enthusiastic, detail-oriented, responsible, trustworthy, ethical and goal focused.

  • Customer service skills – Attentiveness, empathy, patience and consistency, persuasion, immaculate telephone manners and communication skills.

  • Analytical thinking and high problem-solving skills.

  • Stress tolerance and able to work under pressured environment.

  • Willing to work in shift rotations to ensure we have 24/7 service levels (rotate once a month / fixed)

  • Able to work on public holidays and weekends.

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Location:

  • KL Eco City, Kuala Lumpur, Malaysia.

Merchant Acquiring Executive

Responsibilities:

  • Identify and prospect potential merchants across various sectors (Retail, F&B, Hospitality, etc.) to expand the company’s market share.

  • Consult with business owners to understand their payment needs and recommend appropriate hardware and software solutions.

  • Manage the end-to-end merchant application process, ensuring all "Know Your Customer" (KYC) and Anti-Money Laundering (AML) documentation is accurate.

  • Maintain a portfolio of existing merchants, conducting regular reviews to ensure satisfaction and identifying opportunities for upselling or cross-selling.

  • Stay updated on payment industry trends, competitor pricing, and emerging technologies (like QR payments or BNPL) to remain competitive.

Requirements:

  • Candidate must possess at least Diploma or higher, any field

  • Fresh graduates are encouraged to apply

  • Candidates with experience in merchant acquiring business or sales will have an added advantage.

  • Able to work under tight schedule and self-disciplined.

  • Computer literate

  • Proactive and a team player

  • Have good communication, presentation skills and interpersonal skills.

​

Location:

  • KL Eco City, Kuala Lumpur, Malaysia.

Management Trainee

Responsibilities:

  • Bachelor’s degree in Business Administration, Finance, Economics, Marketing, IT, or a related field.

  • Fresh graduates or candidates with less than 2 years of work experience are encouraged to apply.

  • Strong leadership potential with excellent interpersonal and communication skills.

  • Adaptable, curious, and eager to learn in a fast-paced environment.

  • Analytical mindset with good problem-solving abilities.

  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); familiarity with digital tools is an advantage.

  • Passionate about pursuing a career in fintech, digital banking, or payment solutions.

Requirements:

  • Educational background – studying (i) Computer Science, (ii) Marketing, (iii) Business Administrations (iv) Cybersecurity, (v) Data Analysis, (vi) Accounting and (vii) Artificial Intelligence related diploma or degree.

  • Good command in English. Knowing Mandarin will be an advantage.

  • Computer literate.

  • Proactive and a team player.

  • Legally eligible to work in Malaysia.

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Location:

  • KL Eco City, Kuala Lumpur, Malaysia.

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